Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to perform periodic maintenance and testing of electronic systems and equipment on site and from remote locations, ensuring that electronic systems remain safe and fit for purpose. This unit does not include the major servicing of equipment or repair due to breakdowns. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. |
Application of the Unit
Application of the unit |
Technical staff who maintain an electronic system on site and from remote locations apply the skills and knowledge in this unit. On site routine maintenance involves inspection of critical parts, replacement of disposable items and confirmation that performance is within specification and operating levels are normal. Remote monitoring may be implemented from a Network Management Centre or Help Desk via dedicated communications services or by web-based services. Performance monitoring, investigation of alarms and updating of software, firmware and security systems are all able to be managed remotely. This unit applies to all telecommunications applications including telephony, data, and video and multimedia. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Prepare to maintain system |
1.1. Consult with customer or property owner to arrange for site access if required 1.2. Plan a schedule of routine preventive maintenance for the electronic system based on recommended maintenance periods from manufacturer's handbooks and specifications 1.3. Report to appropriate person the impact of proposed maintenance activities on customer's service delivery 1.4. Confirm equipment is accessible and correctly set up for on site preventive maintenance activities and for remote interrogation if required 1.5. Confirm that alarms are functioning according to manufacturer's specifications and enterprise guidelines 1.6. Take corrective action if anomalies or faults are detected, according to enterprise guidelines and manufacturer's specifications |
2. Undertake preventive maintenance routines on site and remotely |
2.1. Conduct preventive maintenance according to planned schedule 2.2. Report to appropriate person any instances where the maintenance activities cannot be fully met or where there are identified defects outside the planned schedule 2.3. Verify equipment is functioning against expected operational parameters to confirm operational status 2.4. Take corrective action if faults are detected, according to enterprise guidelines and manufacturer's specifications 2.5. Escalate to the next level of support when required where preventive maintenance activity falls outside own level of expertise 2.6. Dispose of on site waste materials according to safe working practices and approved procedures |
3. Make recommendations and update records |
3.1. Record results of routine tests and make recommendations 3.2. Store records according to enterprise guidelines |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of , and specific resources for assessment |
Assessment must ensure:
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Methods of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
Aboriginal people and other people from a non-English speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Consult with customer may include: |
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Schedule may be: |
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Maintenance may include: |
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Appropriate person may include: |
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Equipment may include: |
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Remote interrogation may include: |
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Corrective action may include: |
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Unit Sector(s)
Unit sector |
Telecommunications |
Co-requisite units
Co-requisite units |
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Competency field
Competency field |
Telecommunications networks engineering |